Coronavirus Update

Our facilities continue to operate as we remain committed to serving you

LAST UPDATED: 21st JANUARY 2021

As a high percentage of our customers access their unit on a daily basis for business purposes, such as tradespeople and online retailers, we will continue to operate as normal. Our storage services remain available for both our domestic and business customers at our Rayleigh, Essex site.

Our Opening Hours

Our site continues to operate its regular opening hours - Monday to Sunday: 08:00 to 17:00, with out-of-hours access available when arranged in advanced.

Our Safety Commitment

The safety of our employees and our customers remains a critical element as we continue to run. We ask that all of our customers (and potential customers visiting our site) to adhere to the latest Government Guidance as closely as possible.

Please see some Coronavirus frequently asked questions below. If you’re still unsure or have any questions, we encourage you to Contact Us before visiting our facilities.

Coronavirus

Frequently asked questions

Further to Government Guidance changes that were announced on 31st July 2020, we require that our customers wear a face-covering whilst using our facilities.

Furthermore, our staff will wear a face mask at all times when dealing with customers in our storage areas.

We have increased the daily cleaning levels of our storage facilities, particularly in the most communal areas.

As we don’t have individual access to our customer’s units, we ask you (our customers) to be responsible when it comes to cleaning and sanitising your unit before and after use. This is especially important for the outer part of your storage unit, notably your padlock area.

In accordance with the latest Government Guidance, we discourage the use of public transport, unless it’s critical to do so.

All of our employees drive, cycle or walk to work, and we encourage our customers to do the same.

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